FREE DELIVERY

How to get FREE Shipping:

  1. Place your online order of $59 or more*
  2. Ship to an address within the United States
  3. Your shipment should arrive within 4-8 business days from your order

* Your total purchase must reach the designated amount after any discounts are applied and prior to the costs of shipping and tax.

Orders will ship within 24 hours

All orders are packed and shipped within 24 hours, pending verification of billing information and the shipping method selected.

Choose from our four great shipping options:

Standard
(4-9 Business days) Free for orders above $59

1-2 Day guaranteed delivery
(1-2 Business days) $19.90 (not available to Alaska, Hawaii, and the U.S. Territories*)

Expedited**
(2-4 Business days) $6.90 (not available to Alaska, Hawaii, U.S Virgin Islands, Guam, American Samoa, Palau, and the Northern Mariana Islands)

* U.S. Territories include Puerto Rico, U.S. Virgin Islands, Guam, American Samoa, Palau, and the Northern Mariana Islands

** Expedited 2-4 business days delivery is not available to the following U.S. Territories; U.S. Virgin Islands, Guam, American Samoa, Palau, and the Northern Mariana Islands. Second delivery is still available to Puerto Rico.

Shipping Costs and Methods

Method

Cost

Expected Arrival

Standard

FREE (orders above $59)

4-9 business days or less

2-4 Days

$6.90 

2-4 business days, no PO Boxes

1-2 Days Guaranteed

$19.95

1-2 business day, no PO Boxes

Delivery to Alaska, Hawaii, Puerto Rico & U.S. Territories

Method

Cost

Expected Arrival

Standard Shipping

$7.90

5-12 business days or less


* Free Shipping is not a guaranteed service.

* Delivery to U.S. only. Excludes weekends and holidays. In-stock items only. Dangerous goods cannot ship via 2-Day or Overnight (this includes most fragrances). 

* Orders received on Saturday and Sunday will be processed by close of business Monday.

We Do not ship packages internationally. We apologize for the inconvenience.

Shipping Restrictions

Out of Stock

If an item in your order is out of stock, we will notify you via e-mail within one business day. Please make sure to add us to your address book so that you may receive a confirmation email (customerservice@frenchdrugstore.com).

Refused Packages

A $14 Non-Delivery Fee will be charged for refused shipments. The Non-Delivery fee will be charged to the payment form selected during your checkout, and will be subtracted from any refund or store credit.

United States Postal Service (USPS)

USPS is required for all deliveries to PO Boxes and military addresses. We cannot guarantee replacement of lost packages shipped via USPS. 

Next Day and Second Day Shipping

All DHL next-day orders will be delivered on the next business day. If an order is placed on Friday by 2:00 PM EST, the shipment should be received by the customer on Monday, pending credit card verification. Any order placed on a weekend will be shipped on the next business day. Business days are Monday through Friday.

All DHL 2-day orders will be delivered in two business days. If an order is placed on Friday by 2:00 PM EST, the shipment should be received by the customer on Tuesday, pending credit card verification. Any order placed on a weekend will be shipped on Monday. Business days are Monday through Friday.

Any back-ordered item(s) in your purchase will be shipped to you separately at no extra charge via standard shipping when they become available.

Back-ordered items

All in-stock products generally ship within 24 hours of the order being placed. When available, the back-ordered item(s) will ship, free of charge to the customer. Domestic backordered items are usually shipped within 3-7 business days.

Additional Shipping Details
  • Orders to PO. Boxes, APO/FPO/DPO are sent via USPS only.
  • We will notify you of any complications with your credit card.
  • Frenchdrugstore.com strictly follows all national regulations regarding the sale, purchase and shipment of any product or product ingredient that is considered restricted or prohibited by any law within the United States.

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Free worldwide shipping

Satisfaction guaranteed